ProudPen: Streamlining Conference Operations with AI
Discover how Zyndix’s AI automation transformed ProudPen’s conference operations, slashing abstract reviews by 90% and speeding invoicing. Free audit now.
Project Breakdown
Boosting Conference Management for ProudPen Limited
ProudPen Limited organizes conferences across Asia and Europe. As they grew, they faced challenges.
Their team spent too much time running multiple conference websites handling hundreds of abstract submissions, and communicating with clients. Slow invoicing and scattered client information created bottlenecks that held back growth.
The Solution
Zyndix created a complete automation system designed for ProudPen's conference work.
We set up a custom CRM system (SuiteCRM) that brought together client data from all their conference events. This ended the need for messy spreadsheets and repeat entries.
A built-in email marketing tool automated how they engaged with attendees throughout the conference process. Postmark handled transaction emails giving instant confirmations and updates.
QuickBooks integration got rid of manual invoicing . Invoices now create themselves and payments show up .
We set up an AI chatbot with Intercom to answer attendee questions around the clock. This cut down wait times big time.
The game-changer? An AI helper that works with their review team to look over academic summaries. What used to take weeks now takes days, with humans still checking to make sure everything's up to scratch.
The Impact
Time to review summaries fell by 90%. Committees can decide faster, and speakers get answers quicker.
Processing invoices became 75% quicker. This means better cash flow and less paperwork.
Time to respond to clients improved by 60% through automatic messages and smart support.
The key focus for ProudPen's team has shifted to growing and providing top-notch conference experiences rather than handling repetitive work.
This project's main achievements are:
- Bringing together client information from all conference venues
- Setting up automatic email campaigns tailored to each attendee's journey
- Creating and tracking invoices and payments right away
- Offering round-the-clock smart help for people attending and sponsoring conferences
- Using AI to help evaluate abstracts, with humans overseeing the process
- improving the system and backing ongoing expansion
Zyndix had a huge impact on our operations. Abstract reviews that used to take weeks now take days. Invoicing is smooth. Our team can zero in on what's important—putting on top-notch conference events.
Ready to Elevate Your Business with Intelligent Automation?
Partner with the experts at Zyndix to unlock new levels of efficiency, drive innovation, and secure a competitive advantage. Let's discuss your unique needs.
